Food and Beverages and Arizona

Arizona Learn2Serve Off-Premises Title 4 Basic Training & Certification Exam

Course by: 360 Training

SKU: FAB100300


This course provides you with the necessary knowledge and techniques you need to be a responsible seller of alcohol. Specifically, you will learn how to protect yourself and your establishment from liability; how alcohol affects your customers; how to recognize the effects of alcohol on your customers; how to prevent customers from becoming intoxicated; how to intervene when you need to refuse a sale to someone; how to prevent and deal with disturbances; how to accurately check IDs and recognize minors; how to prevent second-party sales; and how to refuse a sale.

Learning Objectives

After completing this course, you will be able to:

  • Describe alcohol use.
  • Recognize the effects of alcohol.
  • Identify the seller's role in the enhancement of public safety.
  • Discuss the seller's responsibilities and obligations under the law.
  • Define blood alcohol concentration and how it is calculated.
  • Describe the effects of mixing alcohol with other drugs

Course Outline

  • Lesson 1: Introduction
  • Lesson 2: Recognizing Intoxicated Customers
  • Lesson 3: Preventing Disturbances
  • Lesson 4: Minors and Liability
  • Lesson 5: Second-Party Sales
  • Lesson 6: How to Refuse a Sale
Course Details
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